Logistics
Diamond General Trading
Providing specialist SEND and school run transport services since 2014 for local authorities, social services, and community day centres with tailored mobility support.
- Client
- Diamond General Trading
- Country
- UK
- Year
- 2025
- Duration
- 2 months
At a glance
Services
- Route Dispatch SpeedReal-time scheduling and dispatching for daily school runs and local routes.
- < 1s
- Accessibility ComplianceSpecialized vehicle tracking and tailored mobility support for all passengers.
- 100%
- Years of ExperienceTrusted transport partner for local authorities and social services since 2014.
- 12+
The challenge
Managing complex SEND (Special Educational Needs and Disabilities) school runs and social service transport routes requires rigorous scheduling, real-time tracking, and strict safeguarding compliance. Manual booking sheets and fragmented communication between local authorities, transport coordinators, drivers, and parents created scheduling bottlenecks and compliance tracking risks.
What was getting in the way
Manual Route Coordination
Managing multi-stop school runs and daily passenger rosters via spreadsheets led to delays.
Safeguarding & Compliance
Local authorities required transparent safety tracking and specialized mobility vehicle logs.
How we approached it
Workflow & Routing Arch
Weeks 1 - 3Mapped out complex scheduling workflows for local authority contracts, daily school runs, and diverse passenger mobility needs.
Full-Stack Engineering
Weeks 4 - 9Engineered a robust Next.js and Supabase platform featuring automated route dispatch, driver portals, and live vehicle tracking.
Compliance & Security
Weeks 10 - 14Implemented strict role-based access control, audit logs, and secure reporting to meet social service regulatory standards.
What we built
We engineered a comprehensive digital transport management platform tailored for specialist SEND and school run services. The system centralizes route scheduling, vehicle tracking, passenger mobility requirements, and local authority reporting into a single secure web portal.
How it fits together
Key features
Automated Route Scheduling
Smart dispatching system optimizing daily school runs and multi-stop local authority transport routes.
Passenger Mobility Profiles
Detailed rider management tracking specific accessibility, medical, and special educational needs.
Local Authority Reporting
Transparent audit logs and automated reporting tailored for social services and day centers.
Screens
Select a screen to enlarge it.
Home Page
service page
about page
What changed
The deployment of the custom digital platform transformed daily dispatch operations, reduced route planning time significantly, and enhanced transparency and safety compliance for local authority partnerships and vulnerable passengers across the community.
Technology
- Full-Stack Architecture
- TypeScriptTailwind CSSPostgreSQLSupabaseReactNext.js
“"Nagaad Technology engineered an exceptional digital platform that modernized our SEND transport operations and strengthened our partnerships with local authorities"”
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